Telephone Techniques

Date: For future dates click 'contact us'
Location: Manchester
Duration: 1 day course     

This course is aimed at membership sales consultants.

Course content

 o Understand how to influence telephone conversion rates
 o Improve telephone enquiry, follow up referral calls
 o Learn how to make memorable calls
 o Structure your call effectively
 o Develop tactics to close more prospects
 o Practice on a recording system & gain feedback
 o Receive tried and tested call scripts .